Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.

Delivery Policy

We are so thrilled to offer these products online after much encouragement from our enthusiastic customers over the years.  We want you to enjoy our products at their best so we only ship with refrigerator packs even if not required.  The refrigerator pack may or may not arrive frozen - if it is liquid form it has been working hard to keep the product at its peak.  Please consume or refrigerate meats immediately upon receipt.  If your salami or other cured products are soft when they arrive, refrigeration should help them become firm again.

If you have any questions or concerns please contact us at  We will do whatever it takes to make it right for you.

All standard orders will be sent within 5 days of the order being placed and arrive within 3 days of shipment.  We want to ensure that your product stays at its peak therefore we do not ship on Thursdays or Fridays or do we ship to PO Boxes.  For timely delivery, we also recommend a daytime office address and phone number.

Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

If you experience a problem with any of our products, service, or shipping within the 30 days— please let us know. We'll do whatever it takes to make it right for you.

As well, we cannot replace or refund orders that were shipped, delayed, spoiled or returned due to an incorrect or undeliverable shipping address.

Non-returnable items:
Gift cards

Privacy Policy

We are committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it. Our web site contains links to other sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.

What information do we collect?
We collect information from you when you fill out a form.  When contacting us through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.

What do we do with the information we collect?
Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.

For those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our mailing list.

Disclosures of your information
We will not sell, trade or rent information about you to others.

What about cookies?
“Cookies” are small pieces of information that are stored on your computer’s hard drive by your browser. We use cookies to simplify the login process. Our cookies do not contain any personally identifiable information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. Allow your browser to accept cookies if you would like to use the functionality of this site.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Have Questions?
If you have any questions or comments regarding this policy feel free to contact us.

Contacting us

If there are any questions regarding these policies you may contact us at:

Visconti’s Italian Restaurants Inc.

1737 N Wenatchee Ave

Wenatchee, WA 98801

(509) 662-5013